Privacy Policy

Your Privacy Is Important to Us

At AIRASF, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy describes how personal information may be collected, used, disclosed, and protected when you visit https://airasf.com or purchase products from our store.

1. Personal Information We Collect

Depending on your interaction with our website, we may collect the following information:

Personal Details

• Full name

• Email address

• Phone number

• Billing and shipping addresses

Order Information

• Products ordered

• Purchase history

• Transaction information

• Delivery and tracking information

Technical Information

• IP address

• Browser and device information

• Website usage information

• Cookies and similar technologies

Customer Service Information

• Messages and enquiries

• Return or refund requests

• Customer support communications

2. How We Use Your Information

We use personal information where necessary for purposes such as:

• Processing and fulfilling orders

• Arranging shipment and delivery

• Providing order updates

• Responding to customer enquiries

• Handling refunds and returns

• Preventing fraud and maintaining security

• Improving website functionality

• Complying with applicable legal obligations

• Sending promotional communications where legally permitted

3. Legal Bases for Processing

Where the GDPR applies, we process personal information on appropriate legal bases, including:

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests, where appropriate

• Consent, where required

4. Information Sharing

We may share information with trusted third-party service providers where necessary for our operations, such as:

• E-commerce platform providers

• Payment service providers

• Shipping and logistics partners

• Customer service providers

• Website hosting and security providers

• Analytics and advertising service providers

Such sharing is subject to applicable data protection obligations.

5. Payment Security

Payments are processed through the payment methods and providers available at checkout.

We use reasonable security measures designed to protect transactions and personal information.

Sensitive payment information is generally handled by the relevant payment service provider.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for essential functionality, user preferences, analytics, and marketing.

Where required, we seek consent before placing or accessing non-essential cookies.

You may manage your preferences through available cookie controls or browser settings.

7. Data Retention

We retain personal information only for as long as necessary for legitimate business purposes, order fulfilment, customer support, legal compliance, and dispute resolution.

8. Your Data Protection Rights

Where applicable, including under the GDPR, you may have the right to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to certain processing

• Request data portability

• Withdraw consent where applicable

• Lodge a complaint with the relevant supervisory authority

To exercise these rights, please contact us.

9. International Data Transfers

Some service providers may process personal information outside your country or the European Economic Area.

Where required, appropriate safeguards are used for international transfers.

10. Information Security

We implement reasonable technical and organisational measures designed to protect customer information.

However, no method of online transmission or electronic storage can guarantee absolute security.

11. Children's Privacy

Our website is not specifically directed at children.

We do not knowingly collect children's personal information in violation of applicable data protection laws.

12. Privacy Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be published on this page.

13. Contact Us

If you have questions regarding your personal information or this Privacy Policy, please contact:

Website: https://airasf.com

Email: support@airasf.com